BLUETOOTH TROUBLESHOOT
Connect your device

STEP-BY-STEP GUIDE ON HOW TO SET UP THE BLUETOOTH EARPIECE

PLEASE FOLLOW EACH STEP CAREFULLY

BLUETOOTH TROUBLESHOOT
Step 1 - Charging

Connect the Bluetooth loop to a charger

BLUETOOTH TROUBLESHOOT
Step 2 - Fully Charted

Once you see the blue light, the loop is charged disconnect it from the charger

BLUETOOTH TROUBLESHOOT
Step 3 - Earpice

Setting Earpiece

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Step 4 - Open the case

Hole the Earpiece and rotate the black cover to the RIGHT to open it

BLUETOOTH TROUBLESHOOT
Step 5 - Adding battery

Add battery, black circle needs to face down onto the spring, and the flat surface needs to face you

BLUETOOTH TROUBLESHOOT
Step 6 - Battery confirmation

Is the flat surface facing you double check? If so, proceed.

BLUETOOTH TROUBLESHOOT
Step 7 - Closing Earpieace

Close the black cover by gently turning it LEFT do not use force!

BLUETOOTH TROUBLESHOOT
Step 8 - Adding Earpiece in the ear

Insert the Earpiece into the ear

BLUETOOTH TROUBLESHOOT
Step 9 - Testing earpieace

Do you hear a small static buzzing sound? If you do, proceed.

If no. Check the following.

  • Please try to add different battery
  • Try to get a new battery in your local shop name of the battery is 337
  • Check if the spring is damaged if the other battery does not work
  • Try opening and closing the cover
  • I try all options not working CONTACT US IMMEDIATELY
BLUETOOTH TROUBLESHOOT
Step 10 - Sound too loud

If you hear too loud buzzing sound, please check the following:

Stay away from all electronic devices that may interfere with the magnetic field of the earpiece, such as computers, TVs, high-voltage cables, or any other devices that can interfere with the inductive loop magnetic field.

BLUETOOTH TROUBLESHOOT
STEP 11 - THE LOOP

USING THE BLUETOOTH LOOP

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Step 2 - Turning on

Turning on

Turn on the Bluetooth loop by pressing and holding the power button for 3 seconds until it powers on.

You will first see the blue light blink twice. After that, the device will enter pairing mode, indicated by alternating red and blue lights.

BLUETOOTH TROUBLESHOOT
Step 13 - Pairing with you phone

Open your phone's Bluetooth, and turn it ON

BLUETOOTH TROUBLESHOOT
STEP 14

Select GB-T01

In the Bluetooth settings Under Available Devices select GB-T01 And Click PAIR.

Give full access to GB-T01

BLUETOOTH TROUBLESHOOT
STEP 15

Checking Bluetooth Settings of GB-T01

Once you have paired with GB-T01 click on GB-T01 settings and double-check if you have enabled Phone calls and media audio so they are all going through the GB-T01 Bluetooth

If all is enabled you can exit the settings of your phone

BLUETOOTH TROUBLESHOOT
STEP 16

Testing Connection

If you have successfully connected to the GB-T01 the Bluetooth loop will stop blinking red and blue light and it will blink only blue light every 5 seconds.

BLUETOOTH TROUBLESHOOT
STEP 17

Adding Loop on you

Put the  Bluetooth loop necklace around your neck.

Make sure that you have an earpiece in your ear, and that the loop cables are around your shoulders.

BLUETOOTH TROUBLESHOOT
Step 18

Testing phone

Now, we will test the Bluetooth loop to see if everything is set up properly. First, turn the phone volume to the max for media and calls. You can play some music on your phone or watch a YouTube video to check if you hear the sound.

You don’t hear the sound? Check the steps below.

  • Double-check if you are connected to the right GB-T01 Bluetooth
  • Check again in Bluetooth settings if it is media going through Bluetooth
  • Make sure the volume is up to max on the phone
  • Make sure all is devices are on and that loop is around your neck
  • Try to play music in a few different apps
  • Try to unpair and pair aganin
  • Try on a different phone

If nothing is fixing the issue contact our support at support@24kupi.com to schedule a LIVE video chat support

BLUETOOTH TROUBLESHOOT
Step 19

All set

You are now all set up you can hide you Bluetooth loop under the shirt, and have your phone as close as possible with you, It is recommended to have it in the pocket. And you can answer incoming calls by pressing the button on the loop

BLUETOOTH TROUBLESHOOT
Step 20

Making a test call

On your phone when you are in the call make sure the output of the call is set up to Bluetooth and that it is GB-T01 is selected. And that is all you are ready to make calls.

BLUETOOTH TROUBLESHOOT
Step 21 - Turning off

Turning of the loop

To turn off the Bluetooth loop press and hold the button for 6 seconds You will see a red light blink. And if the loop is till around your neck you will here „power off“ sound.

BLUETOOTH TROUBLESHOOT
Warning

It is VERY IMPORTANT TO TKAE OUT BATTERY OUT OF EAPREACE AFTER USAGE!

To turn it off just simply remove the battery by rotating the black lead on the earpiece contra-clockwise.

If the battery is not removed it will damage the earpiece.

BLUETOOTH TROUBLESHOOT
ALL DONE!

CONGRATULATIONS! YOU ARE NOW READY TO USE THE EAPCE.

If you have any further questions, please contact our support team at support@24kupi.com

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